Personal injury claims are difficult if small, due to the problem of finding an attorney for representation. A great read is Anderson Cooper’s February 7th story on Allstate practices when it comes to such small claims, when people find out that Allstate’s “good hands” stuff is apparently just marketing, and not reality. The lede:
Insurance companies fight paying billions in claims
Put yourself in the driver’s seat of this accident. You are heading down the street when a truck comes out of nowhere and slams into the right side of your car. The damage to the vehicle is obvious: dents across the passenger door.
You are hurt too, thought it’s not obvious how much: a slight cut above your eye, an ache in the neck.
Your doctor says your spine was injured, you have soft muscle tears, and the pain in your neck mostly likely is whiplash.
It’s going to need therapy, she says, and some time off work to heal. And in the end it’s going to cost you $15,000 in medical payments and another $10,000 in lost wages, because you took so much time off work.
But when you send the $25,000 bill to the insurance company of the person who hit you, the insurance company says it’s only going to pay you $15,000. You can take it or leave it.
What do you do?
The rest is here.
Surprise, surprise, taking premiums is a lot more fun than paying out claims.
And thanks to The Tortellini for the heads up.