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Eric Turkewitz, The Turkewitz Law Firm, New York, NY |
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Friday, February 8, 2008How Medical Malpractice Gets Covered Up Ever wonder how malpractice gets covered up or why it doesn't appear in the medical records? Well, an anonymous obstetrical nurse from Pennsylvania opened that little door for us today.Writing at the blog At Your Cervix (perhaps one of the most creative medical blog names around), she writes how she was reprimanded for documenting in the medical chart the name of a covering doctor that had reviewed the external fetal monitor strip. You read that right: Folks were actually mad at her for being accurate with her notes and writing down in the chart who had reviewed important information regarding the patient. Now the covering of a patient by another physician can be fairly common. No one works 24-7, and even during working hours there may be other patients or emergencies to attend to. This is particularly true in obstetrics. But apparently, the Powers That Be at this large teaching hospital where she works would like this to remain a mystery. She writes: Dr So-And-So's colleague feels that we should only chart "attending aware of EFM strip" or something along those lines - and not actually document the physician's name on the record.What does this mean? A couple things. First, and most importantly, it means that when a subsequent physician or nurse comes on the scene they won't necessarily know who read the strips and who is aware of the situation. That is one less person with actual knowledge of the patient for the next doctor to talk to. Second, it means that if something does go wrong, it is the nurse in the hot seat. The nurse goes on to write: Apparently the physician colleague went on to say that if it was every subpoenaed for court, he would refuse to hand over the list of attending physicians on duty during that time period.Isn't that darling? Now this nurse is one tough cookie. Because this was her ultimate response: I told my nurse-manager, in no specific terms, that I will continue to document as I do, to cover MY ass. I'm not out to harm anyone - patients, women, babies, physicians, midwives, fellow nurses, etc - but so help me, I will document completely and thoroughly for not only accuracy in the chart, but for best recall for myself if I am ever taken to court.Now here is the kicker: It was just last week that I was in a debate with Ted Frank over at Point of Law about Bush's statement in the State of the Union about "junk medical lawsuits" and I said that Bush never cites empirical evidence that this was an actual problem. Ted responded with a study in the New England Journal of Medicine that showed there were some suits for which claims were paid that, based on the documentation, didn't have merit. And while I responded that the authors of the study said this was not a significant problem, here is one more thing for those tort "reformers" to consider: Sometimes there are reasons malpractice isn't revealed in the chart, and that is deliberately lousy charting by those involved. They are thinking about themselves instead of the best interests of the patient. Thanks to Elizabeth for the link to At Your Cervix. [Addendum 2/11/08 - I wrote about malpractice cover-ups two months ago in Medical Malpractice and the White Coat of Silence, which deals with a Harvard study done in conjunction with Mass. General Hopsital. The study found that 46% of doctors admitted they knew of a serious medical error that had been made but did not tell authorities about it.] Labels: Medical Malpractice
Comments:
yeah eric give one example (which the RN didn't listen to) as an example about how this happens all the time. Do you actually read the shit your write?
PS: The mortality rate of an acute thoracic aorta dissection is in the neighborhood of 80-85%. Think of it this way, A CT surgeon could be sitting on your bed at the time of diagnosis and the odds are you would still die. Do you normally not publish views that don't agree with you?
...as an example about how this happens all the time. Do you actually read the shit your write?
I used the word "sometimes." You magically misquote to "all the time." Do you actually read the stuff you write? (Or read the stuff you are responding to?) And your comment about aortic dissection is published in the John Ritter piece, along with a response. There are plenty of comments on my blog from folks that disagree with me. But I also don't do this blog 24-7, and sometimes it takes time to get to stuff.
How often is sometimes eric? Can you quantify it? What studies support your statement? The simple fact is this RN (correctly) stated that she would not follow what admin wanted. Anymore anecdotal evidence you want to provide? The fact is you inital statement says it all:
"Ever wonder how malpractice gets covered up or why it doesn't appear in the medical records? Well, an anonymous obstetrical nurse from Pennsylvania opened that little door for us today." Your implication that this is unethical activity by the part of the docs from the get go and that this hardly a rare occurence. We all hang out falsifying the chart just to cover our asses, right? What is obvious eric is that you have little clue what a doctor really does. As you patently know most docs have no knowledge (with obvious exceptions, ie. cutting off the wrong leg) who is going sue them until they get served. The simple fact is I don't document for you eric, I document to fully explain to other medical professional (and the patients) the events of a given encounter so they can understand my reasoning at the time and understand the patient's medical situation at the time. That this protect's me from you and your brethran is a sidelight. It's not just about you and your profession eric. About you not adding comments that dispute you eric, you know it is not a one time occurrence. I find it very curious that you "have the time" to add two additional threads to your blog (including this one), yet you don't have the time to read and add one comment from the "plethora" of comments your blog receives daily.
Dear Anonymous: Let's not be naive, this "shit" DOES goes on, if not ALL the time, A LOT of the time and it shouldn't go on ANY of the time. Medical providers have an obligation, both legally and ethically to ACCURATELY document the medical events in a patient's care and ANY departure from accurately documenting is wrong and unethical. I know you will just flame me, but I can tell you in my 20+ years of handling medical negligence cases that "cooking the books" by the medical providers goes on a lot of the time and it is shameful. I just got done with a case where a 42 yo father of three died as a result of negligent post-surgical care in a teaching hospital. From the chart, the last 12 hours of his hospital course looked uneventful but a first year nurse who hadn't become indoctrinated into the conspiracy of silence went home and typed up her own notes of what REALLY occured. She had two sentences in the official chart and five single-spaced PAGES in her own notes! These notes documented her repeated efforts to get the residents to do something but they did nothing and this young man died. Needless to say, the case settled but anyone reading the official chart would have known the true story..... Let's face it, there's lots of room for improvement but let's play it straight and document what is REALLY going on rather than covering up for other providers who aren't doing their job!
Jim ___________________________________ James B. Reed NY & PA Injury & Malpractice Attorney Ziff Law Firm 303 William Street Elmira, NY 14902 (607)733-8866 mailto:jreed@zifflaw.com http://www. zifflaw.com Please visit my blog: www.NYInjuryLawBlog.com
Well Mr Reed given that you have made millions off of cerebral palsy cases which the latest AAP/ACOG studies show are very rarely associated with birth injuries (and we are unable to tell which are associated with hypoxia), I will take anything you have to say with a big grain of salt.
How often is sometimes eric? Can you quantify it? What studies support your statement?
Of course I can't quantify it. How would you possibly do an empirical study to determine cover-ups? If you know how to design one, go ahead. The best study I know of is the Harvard study that was published in the New England Journal of Medicine that is discussed at the bottom of my post. I write from my experience of 20+ years doing mostly medical malpractice litigation and the anecdotal evidence, with the caveat that I hear from a very small percent of the overall population, and that they already upset, and from that group, select a much smaller percentage of charts to review and from that a smaller percentage of cases to accept. We all hang out falsifying the chart just to cover our asses, right? Again with the "all?" It wasn't enough to misquote earlier with the "all the time?" What's with the strawmen arguments? You have to create something new to respond to instead of what was actually written? No one ever implicated everyone in the profession, in any manner, shape of form. This post was merely an example of how it happens at a major institution, how it can become an unwritten policy with some, and how one nurse stood up to it and refused to go along. The simple fact is I don't document for you eric, I document to fully explain to other medical professional (and the patients) the events of a given encounter so they can understand my reasoning at the time and understand the patient's medical situation at the time. Well, then we agree on something, because that was one of the points I (and the nurse) was making. Documentation is for the patient, and someone at that hospital was putting the patient second, not first.
One final note on this from me, if you go to the original post at At Your Cervix linked above, you will see that the medical professionals there are aghast at the conduct that the nurse described. It's worth the read.
Although I agree with the RN that the ob is wrong here (and I'm an OB), I understand the motivation: everyone on every chart gets named, even if you didn't have anything to do with the ultimate outcome. If you get named, it costs you (your malpractice carrier does NOT pay for your time out of the office or the personal attorney that is sometimes required to get yourself dropped), usually to the tune of several thousand dollars just for getting named and dropped. THEN it follows you the rest of your career, every time you apply for a license, renew privileges, etc. You'd think that lawyers and docs could at least agree on a law that says that once you've been dropped from a suit, it's over and no credentialing agency or hospital or insurer can ask you about it again. Innocent oughta MEAN innocent - instead, innocent follows you forever and limits your job prospects and insurability. OF COURSE people don't want to get named. Now this is the wrong approach to the problem, I agree - but there is a real problem here.
Eric: There is no correlation between quality of records and harm:
Click on Table 3 http://www.ahrq.gov/downloads/pub/advances/vol2/pace.pdf
SM: No correlation is not quite right according to your source, but it's not statistically significant.
However, there doesn't need to be any correlation for it to be harmful. If doctors are "covering up" in some percentage of cases ex ante (without knowing whether there will ultimately be an adverse outcome that might lead to a malpractice claim), in some percentage of those cases, there will ultimately be a possible claim. No correlation simply means that the percentage of cases will be about the same as the percentage of cases in the general population that lead to malpractice claims. Intentional failure to chart accurately should never happen. It shouldn't happen when there is malpractice involved, and it shouldn't happen when the care is exemplary.
anonymous, the "real problem" is the way your insurance company is using every excuse to chisel you. They're not paying for your defense to get out, but they raise your rates?
Elizabeth: The lawyer wants to lawyerize medical care, have the record become a transcript to be parsed word for word for lawyer gotcha. The lawyer has bullied legislatures, accreditation agencies and institutions to write policies and regulations imposing contract grade documentation.
This study shows no clinical benefit. The science says the burden rests on the plaintiff to show how a deficient record has caused harm. Without clear proof of harm specific to the plaintiff, any claim based on the quality of the record has no merit.
SM: My point is that the claim is not based on the quality of the record. It's based on the care (or lack thereof). However, an inadequate record can prevent the patient from pressing a claim even if unequivocal malpractice actually occurred. So pointing to lack of correlation between the bad record and the bad outcome doesn't help.
There is really no reason to use abusive language. I am a physician, and have been an expert witness on both sides. I can tell you that most plaintiff attorneys (like most defense attorneys) are honorable, and try to do the right thing.
But the fact remains that the overwhelming majority of lawsuits filed against physicians are either dismissed, or are decided by a jury in favor of the doctor (the number is around 70-80%). Now why is that? One reason is the payoff is so high: a lawyer will file a lawsuit on the basis of large damages, even if the actual negligence might be difficult to prove (cf. all the "bad baby" cases). Another reason is that ANY lawyer can file a malpractice suit, regardless of his knowledge or expertise. I know, the trial bar is always saying that this is not in their financial interest to file non-meritorious cases. But friend, they DO IT ANYWAY. Suppose we limited filing these cases to attorneys who have actual malpractice experience; after all, physicians don't let EVERYONE perform neurosurgery. Any system where only 20% of the cases filed represent truly bad care, and only 2% of the bad care ever sees a lawsuit, is not (by definition) a good system. But I'm not seeing any movement by the trial lawyers to fix the problem. And that's why we have "tort reform." Doug
Wow. I didn't realize my post would spur such a debate. I'm sure I've pissed off more than just a few doctors in my field, but that's just too bad.
The reality of it, is that I would do everything the same way, if I had to do it again. Patient safety first. This includes accurate documentation.
Doug:
You have made an error in your statistics. The 70% figure is for jury verdicts. But most cases settle, so your assertion that 70-80% of cases are bad is in error. In fact, a study in the New England Journal of Medicine last year said the opposite of what you have posted here. I wrote about it recently and urge you to read it here: More on Bush's Frivolous Claim of "Junk Medical Lawsuits"
You have relieved my mind, AYC. I was starting to worry that I would be getting you in trouble by sending Eric the link to your post.
Eric, call me cynical but you're wasting your breath. Doctors like doug are not really interested in the facts. They don't like lawyers, they don't like to admit doctors screw up, and you're not going to confuse them with the facts, even if those facts are published in the NEJM.
Mythago:
I disagree about Doug. Doctors, when confronted with empirical evidence don't generally disregard it. they just need to see it.
Anonymous said...
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>>Your implication that this is unethical activity by the part of the docs from the get go and that this hardly a rare occurrence. We all hang out falsifying the chart just to cover our asses, right?<< Yes, it does occur all the time, and any medical professional who claims otherwise is either naive (menaing not in the business long enough) or lying. I have personal knowledge of this in my own medical records as well as having worked in a medical office. Links to this post: << Home
The New York Personal Injury Law Blog is sponsored by its creator, Eric Turkewitz of The Turkewitz Law Firm. The blog might be considered a form of attorney advertising in accordance with New York rules going into effect February 1, 2007 (22 NYCRR 1200.1, et. seq.) As of July 14, 2008, Law.com became an advertiser, as you can see in the sidebar. Law.com does not control the editorial content of the blog in any way. Throughout the blog as it develops, you may see examples of cases we have handled, or cases from others, that are used for illustrative purposes. Since all cases are different, and legal authority may change from year to year, it is important to remember that prior results in any particular case do not guarantee or predict similar outcomes with respect to any future matter, including yours, in which any lawyer or law firm may be retained. Some of the commentary may be become outdated. Some might be a minority opinion, or simply wrong. No reader should consider this site (or any other) to be authoritative, and if a legal issue is presented, the reader should contact an attorney of his or her own choosing for advice. Finally, we are not responsible for the comments of others that may be added to this site.
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