When Normal Isn’t Normal (License for Sale?)

DefineNormalThis is the story of a doctor who decided that “normal” isn’t what he learned over decades of practice, but what an insurance carrier tells him is normal. If you earn your bread in the well of the courtroom, this may be something you hadn’t considered before.

What, exactly, is “normal?”  When it comes to medicine and testing someone’s range of motion, there are standards.  If you test 1,000 people who are in the sweet part of life — not an infant or octogenarian — you will come up with numbers.

Some people, of course, are flexible and test higher. Some are not — either naturally or due to injury —  and test lower. But that doesn’t change what normal is, and that is an important metric because, if you want to evaluate an injury, you need a yardstick to measure by.

But what does a doctor do if the insurance carrier that hired him to do a medical legal exam tells him to use different numbers to define a normal range of motion?  You may think the answer is obvious — that the doctor would firmly tell the insurance company to go shit in a hat and that his license to practice medicine isn’t for sale like that.

My experience last month at trial, however, found an altogether different answer.  Now it’s a rare day for me to use one of my own transcripts, but I spent a good part of the summer investigating and ripping into phony testimonyquickie medical exams, and phony signatures. I’ve also covered insurance company directives on how to leave out of the reports things that may be beneficial to the plaintiff.

Today, I explore a completely different method of chicanery.

The case was a multiple vehicle collision and “Krystal Doe” had shoulder, neck and back injuries. The doctor I was examining had done a medical-legal exam for the defense. And he confessed, when confronted, with having used the insurance carrier “normals” instead of his own knowledge, training and experience.

The defense, ironically, was that the plaintiff was exaggerating. There was exaggeration for sure, but it seemed to be coming from the medical expert that the defense had hired.

In order to see if this is a worthwhile course to pursue in other cases, of course, you need to first find a bunch of reports that the doctor has authored in other cases. Pre-trial investigation into the expert, with calls/solicitations to other practitioners in your area, is required, unless your firm is huge. If you have a local listserv, then sharing info on expert docs is a great use of it. Or, if there is a company around that sends representatives to attend these exams as witnesses (such as the ones I used for this investigation), they may be able to help locate reports.

First, the set-up to lock the doctor into his position about the importance of normal (I’ve yanked the names out and cleaned up the text):

Q: I think you testified that you wanted to find out what the patient has and then compare that to whats normal, right?

A: Yes.

Q: Because loss of range of motion of a limb, it’s a relative thing. It’s all relative to what’s normal, right?

A: Yes.

Q: And normal would be, unless  you’re elderly or a small child I guess, normal would be the same for everybody, right? Normal is a standard?

A: No. No. Well, it is a standard, but it’s not the same for everyone.

Q: Would it be the same for a 25-year old and a 35-year old, people who are  right in the sweet  spot of life, so to speak?

 A:  Yes.

 And with that, you can now first establish what his opinion is of “normal” for this individual that happens to be your client:

Q:   What is cervical extension?

A:   Putting your head back.

Q:  Looking up at the ceiling, like that?

A:  Yes.

Q:  And what’s normal?

A:  Thirty-five degrees.

Q:   And what was it for Krystal Doe in this matter?

A:   Twenty.

Q:  So the difference between 20 and 35 degrees, that would be her loss, right?

A:   If it’s valid.

Q:  Now of course if normal was actually higher, then the injury would actually be more extreme. If it was, for example, 60 degrees, the difference between 20 and 60 is a lot more significant than between 20 and 35, right?

A:   Yes.

Then return to reinforce the concept that “normal” doesn’t really change:

Q:    And you as a physician, who does these medical-legal exams, you  always use the same range of motion for all of the people that you’r  examining. Again, assuming they’re within the sweet spot of, you know, in their 20′s  and  30′s, right?

A:   There are standards.

 Q:   And one of the standards is  that — you’re telling the members of the jury — is that 35 degrees is normal; is that right?

A:   It’s one of the accepted norms, yes.

Q.   Now we’re talking about range of motion of the cervical spine, otherwise known as the neck, right?

A:   Yes.

Q:   And extension you say normal is 35 degrees, right?

 A: Yes.

Q:  And you did your examination of this claimant, Krystal Doe, on March 5, 2010?

A:  Yes.

Q:  Okay.   I assume that there hasn’t been a difference  in  what  normal is from 2010 to 2012?

A:  I assume that.

Leaving Normal SignThen confront with his “opinion” in another case that he did a medical-legal exam for:

Q:  Did you examine a patient  known as Thomas Roe, on May 21, 2012?

A:   I  have no recollection.

[Hand him report]

Q:  Was that your opinion, when you examined Thomas Roe, that  normal was 60 degrees?

A:  Yes.

Q: And it’s different for Krystal Doe, correct?

A:   Yes.

Q:  And Thomas Roe, he was only 34 years old at the time,  and  Krystal Doe, she was 26  years  old at  the time, correct?

A:   I don’t know that offhand.

Q:  Please  feel  free to … [gestures to report].

 A:  He was  34.

Now it has often been said that lawyers shouldn’t ask questions at trial that they don’t know the answer to. But that isn’t really true. In this case, the expert was dead in the water. (He was actually dead in the water before we started; he just didn’t yet know it. Now he does.)

So it’s OK to proceed when you don’t know what the answer is, because there isn’t any answer that can help him. So off we go looking for the excuse for why he is exaggerating the loss of range of motion by using different “normals”:

Q:  So there should be no difference in the normal range of motion for an individual who’s 26 and another one who’s 34?

 A:  Actually, that’s not true.  This examination was done for a company that uses a different standard for range of motion testing.

Q: Don’t you use your own opinions as to what normal range of motion is?

 A:  I do, but if I’m employed by them to do an examination, I have  to  use  their  standards.

Q:  So you then will take a standard that you know isn’t accurate, and use it in a medical-legal context?

 A:  No.

Q:  Is that your testimony?

A:     No.   That’s not my testimony. At   the end of my report, all of these reports, I state clearly that the range of motion testing is based on the American Academy of Orthopedic  Surgeon’s standards, but there are differences with body habitus, with age, with activities. I state that clearly, so it’s a very subjective exam, and the 60 degrees here conforms to what this carrier says is normal. That’s not what I think is normal.

Q:    And you used it anyway?

A:   I  did.

Ouch. The insurance carrier is paying for the exam, so he uses the carrier’s definition of normal. The only thing to do now, is bang on the drum a bit so the jury understand what has just happened, and move on to other body parts that might also have differing “normal” ranges of motion:

Q:   You examined the person the way it is that you were told  to examine the person, not the way your medical experience told you to examine the person?

A:    No. They didn’t tell me to examine the patient any differently. They told me what their norms were.

Q:    By the way, for shoulder abduction, that’s where  you  bring the arm up and point up at the sky?

A:    Right.

Q:    For Thomas Roe, it was your opinion  that normal abduction was 180 degrees?

 A:    No.  The norm, yes; 180.

Q:    And was it your opinion that  for Krystal Roe it was 160 degrees, there was a difference?

A:      Yes.

Q:      And when you examined her, you found that she only had 80 degrees, right?

A:      Right.

Q:     And the difference  between  80 and 160, is not as much as the difference between 80 and 180, right?

 A:     Right.

Q:     And this diminished your findings with respect to Krystal Roe in examining her range of motion oandforming your opinion, didn’t it?

A:      It diminished my findings?

Q:      It diminished it because your normal was different,  it was only 160 instead of 180?

A:      I think that is the norm,160.

Q:     Was it your opinion in examining Thomas Roe that it was 180?

A:      That’s what this carrier used as their normal.

So, the long and short of it is, do the ground work before trial by obtaining other reports that the defense medical examiner has done, and you may be surprised that “normal” may be a fluctuating concept based upon what the insurance carrier tells the doctor is normal in order to minimize the actual loss of the claimant.

How such doctors sleep at night is beyond me, though I suppose his $7,000 fee probably helped.

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5 Responses Leave a comment

  • Anon 2013.10.10 at 21:19 | Quote

    Google your blog name-there’s a new one with the exact same name by Trolman Glaser. Rather confusing and likely done to poach from you. It just started in August.

  • Old Geezer 2013.10.12 at 09:50 | Quote

    As a former champion debater (ok, it was high school, but still …) I love to read a good cross.

    But, Eric, you should have continued to the best part of your examination (which I found through diligent online research):

    — begin excerpt

    Q: Was it your opinion in examining Thomas Roe that it was 180?

    A: That’s what this carrier used as their normal.

    Q: And it is your claim that you saw this with your own eyes? By the light of the full moon?

    A: What?

    Q: Are you aware, Doctor, that on the night in question, there was NO MOON?

    A: But …

    Q: And that the 8:20 for Croton Falls was delayed 15 minutes due to ongoing signal problems?

    A: But …

    Q: I submit to you sir that you are a liar, fraud and a …

    [Arising from the gallery]: I CONFESS! BUT I DID IT FOR LOVE.

    — end excerpt

    So much grander that way, don’t you think?

  • Eric Turkewitz 2013.10.12 at 18:02 | Quote

    @Old Geezer:

    I wish my blog had a like button

  • Tom Etzel 2013.10.15 at 14:11 | Quote

    As a workers’ compensation defense attorney, I’ve also seen the opposite phenomenon. At least one local doctor believes the WCB’s Medical Guidelines allow for range of motion deficits in the arm (i.e., Schedule Loss of Use awards) to exceed 100% (100% typically being reserved for total limb amputation). Point being that doctors like this unfortunately exist on both sides.

Comments are closed.


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